Welcome to An Home, part of Anans Travel Limited Company. We are dedicated to offering multi-day tours in Ha Giang, designed for an authentic experience. Our policies are crafted for quality, reputation, fairness and transparency, ensuring a seamless journey from planning to experience the loop.
We understand that plans may change. Should you need to cancel your tour, the following fees apply:
Booking Confirmation: A booking is confirmed with a deposit/full payment and a confirmation email from us.
Payment Terms: Full payment is required a minimum of 2 days before the tour. Non-compliance may lead to reservation cancellation.
Insurance: Comprehensive travel insurance is recommended to cover medical expenses, luggage loss, and trip cancellations.
Health and Safety: Travelers should assess their suitability for tours. Any medical conditions must be disclosed at booking.
Alterations: We may alter itineraries for safety and comfort.
Liability: We’re not liable for unforeseen failures to conduct tours, attributable to the customer or beyond our control.
The main booker can request changes, subject to potential additional costs.
For inquiries or clarifications, please contact us.
By booking with Ananstravel.com, you agree to these terms, ensuring a well-informed and enjoyable travel experience.
